Friday, December 05, 2014

A Complaint

Our new contributor Sebastopol McToffbodger highlights a consumer issue for parents:

Dear Disney Store

I wish to make a complaint. I recently purchased a Toy Story Woody Talking Doll for my son Liam as the film is definitely one of his favourites, he plays it all the time.

But imagine his disappointment when he opened the box and found the item above left which is not at all like the picture on the web (right). I told him that that is how cowboys dress in winter but I’m not sure he believes me.

The voice is wrong too, you can hardly understand what it is saying but what you do hear isn’t like in the film, it keeps on with ‘Cost of living crisis’, ‘It’s the same old Tories’ and ‘squeezed middle’ which doesn’t make sense to either of us though Liam’s stepdad laughed and all vodka came down his nose.

The version we bought is supposed to be recordable but when my partner tried to make it say “Labour’s deficit” and “I was a Privy Councillor with the last lot” the string stuck and the jaw just flapped up and down silently.

I am sure you will agree this is not at all the service we expect from a major supplier like yourselves and I look forward to hearing what you intend to do about it.

Yours sincerely

Bethan-Marie Carter-Allsopp (Ms)


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